Privacy Policy
This Privacy Policy explains how LoomLance (“we”, “us”, “our”) collects, uses, and safeguards information when you use our website and services.
Information We Collect
We collect information you provide (e.g., name, email, messages), transactional details (courses purchased), and technical data (device, browser, and pages visited). We also store local preferences such as theme and cookie consent in your browser.
How We Use Information
- Provide, personalize, and improve courses and features
- Communicate about purchases, updates, and support responses
- Maintain safety, security, and integrity of our services
- Comply with legal obligations and enforce our Terms
Data Security
We employ administrative, technical, and organizational measures to safeguard information. No system is perfectly secure; we encourage strong, unique passwords and caution with shared devices.
Data Retention
We retain personal information as long as necessary for the purposes outlined here, to comply with legal obligations, and to resolve disputes. You may request deletion where applicable.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or export your data, and to object to or restrict certain processing. To exercise rights, contact us using the details below.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect data from children. If we learn of such data, we will delete it promptly.
Changes to This Policy
We may update this Policy to reflect operational, legal, or regulatory changes. The “Last updated” date will appear at the top of the page.
Contact Us
Questions or requests? Email [email protected] or call +1 (628) 201-7745. We aim to respond within two business days.